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FREQUENTLY ASKED QUESTIONS

How do I report a fire, medical, or other emergency call?

Dial 9-1-1

What do I do when I see an emergency vehicle approaching when I am driving?

Always remember to safely pull your vehicle to the right when you see an emergency vehicle approaching. Never stop in the middle of the road or precede though an intersection against the signals. An oncoming vehicle going through the intersection might not see you in time. Always pull to the right whenever possible.

Why does the ambulance sit in front of my house after they get the patient into the back of the ambulance?

In many ways, an ambulance is like a mobile emergency room. The ambulance carries the same equipment as the emergency room has - and even does the same procedures as the emergency room. Sometimes, a patient needs some medication or a special procedure prior to going to the hospital. Some medical conditions need to be addressed rapidly to ensure a positive outcome for the patient.

Why does a fire truck come to my house with the ambulance? 

The fire department arrives with the ambulance to help the paramedic crew move a patient outside of their residence and also assists with patient care inside the ambulance. Most firefighters on the fire department are licensed medical first responders and can assist the paramedic crew with medications and advanced procedures.

Can we schedule an ambulance presentation or station tour? 

Yes. If you are interested in a tour, contact the education department at (269) 925-2144 to schedule a time.


Ambulance Service Charges

What am I charged if an ambulance arrives to assist me and I decline transportation to the hospital by that ambulance?

How is the cost of the bill determined?

How am I billed?

Is my information Private?

How do I make a payment?

General Billing Questions


Proudly Serving Berrien and part of Van Buren Counties.

A public nonprofit service accredited by the Commission on Accreditation of Ambulance Services.

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Copyright 2006-2016 Medic 1 Ambulance; Community Emergency Service, Inc.
Last modified: 12/09/15